At Braintree Healthcare, we believe everyone deserves to feel safe, respected, and supported in the comfort of their own home. We’re a small, dedicated care provider based in Braintree, UK, offering personalised, reliable care for adults across the local area.
We’re more than just a care company—we’re people who genuinely care. Whether it’s offering a listening ear over a cup of tea or helping with daily routines, our goal is simple: to help people live with dignity and independence, every single day.
Braintree Healthcare was founded on a simple but powerful idea: that care should feel personal. After witnessing the growing need for quality home care in our community—and the all-too-common stories of rushed visits, rotating carers, and lack of compassion—we set out to do things differently.
We started small, working closely with local families and individuals who wanted care that was respectful, consistent, and centred around their own routines. Over time, word spread. People appreciated our warm approach, our reliable carers, and the way we took time to really understand each person we supported.
Today, we continue to grow—steadily and thoughtfully—while holding on tightly to our founding values. Every decision we make is guided by kindness, honesty, and a true commitment to the people we serve.
At Braintree Healthcare, our vision is simple yet powerful:
To create a community where every adult can live safely, independently, and with dignity in the comfort of their own home.We believe that great care goes beyond ticking boxes—it’s about building trust, offering companionship, and bringing warmth to everyday moments. We aspire to be a source of reassurance and support, not just for those we care for, but also for their families.
Our mission is to deliver compassionate, personalised home care that adapts to the unique needs, routines, and wishes of each person we support.
We aim to:
Empower individuals to remain independent and in control of their lives.
Provide consistent, high-quality care that feels as comforting as family.
Support and train our carers, recognising that the best care comes from happy, confident people.
Build meaningful relationships rooted in kindness, patience, and mutual respect.
Whether it’s a friendly face for a cup of tea or 24-hour support, we’re here to offer thoughtful, reliable care that fits your life—never the other way around.
We’re not a large chain. We’re not about ticking boxes. We’re a local team that sees the whole person behind the care plan. We believe in showing up on time, listening without rushing, and being a friendly face that brightens the day. Because care isn’t just about tasks—it’s about connection. Our clients know they can count on us to be honest, responsive, and truly invested in their wellbeing. We work closely with families, healthcare professionals, and support networks to ensure care is seamless, consistent, and always in the best interest of the person receiving it.
Every member of our team is carefully selected not only for their professional qualifications but for their character. We value empathy, patience, and integrity just as much as skill. Our carers receive regular training and support to ensure they’re confident, knowledgeable, and equipped to provide the best care possible. But most importantly, they’re the kind of people who will go the extra mile. Who remember birthdays. Who notice when something doesn’t feel right. Who treat every client like they would their own family.
Let’s chat about your needs and explore how we can bring comfort, care, and confidence to your day.
We’re proud to work alongside a trusted network of organisations, professionals, and care partners who share our commitment to quality and compassion.
