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Need support with supported living enquiries?

Our dedicated care team at Braintree Healthcare is here to assist with a wide range of supported living needs, including mental health and learning disabilities. Whether you require urgent care, a professional referral, or a personalised consultation, we’re ready to help you find the right support—every step of the way.

FAQ

Frequently Asked Questions

At Braintree Healthcare, we understand that choosing the right care provider is a big decision. Our Frequently Asked Questions are here to help you find clear, honest answers about our services, care process, and how we support individuals and families across the community.

We offer a wide range of domiciliary and supported living care services, including personal care, medication support, companionship, respite care, dementia care, palliative support, and help with daily tasks like mobility, meal preparation, and light housekeeping

Our services are available to adults aged 18 and over who may need support due to age, physical disability, mental health needs, learning disabilities, or long-term health conditions.

We offer flexible domiciliary care services, including support during the daytime, evenings, overnight, and weekends. While we do not provide live-in care, we can create a care plan with extended or frequent visits to ensure consistent support throughout the day and night.

Simply contact our care team by phone, email, or through our website. We’ll arrange a free, no-obligation consultation to assess your needs and create a personalised care plan.

Yes. All our care staff are fully trained, experienced, and DBS-checked. We ensure every team member reflects our values of compassion, dignity, and professionalism.

We proudly serve Braintree and surrounding areas in Essex. Please contact us to check availability in your location.

Yes. We work with GPs, social workers, NHS teams, and private organisations. If you’re a professional making a referral, get in touch with our team to discuss the support required.

Supported living is for adults who want to live as independently as possible while receiving help with daily activities. We provide support for individuals with mental health needs and learning disabilities, focusing on building life skills, confidence, and independence.

You can apply by completing our online application form and uploading your documents. Visit our Recruitment page for current vacancies and more information.

Not always. We welcome applications from both experienced carers and those new to the sector. We provide full training and ongoing support for the right candidates who share our values.